OUR STORE IS CLOSING THIS MONTH!

After 8 HAHmazing years of creating sexy & sustainable products, we are saying goodbye to our beloved brand. Our greatest delight was our customers. Every style we ever designed was designed with love for you and our planet.

FAQ'S

You've got questions, & we've got answers. Please check out the common questions below before emailing us. Our office hours are 7am-1:30pm PST. We are a small team & aim to get to all inquiries within 2 business days. If you send us multiple messages, that will delay our response time. Thank you for your patience!

 

FAQ'S

Our support team will be available Monday-Friday from 7am to 1:30pm PST.

Please allow us to get back to you within 2 business days.

ALL SALES ARE FINAL

ALL items are FINAL SALE!

*FINAL SALE means NO RETURNS or EXCHANGES*

PRICE ADJUSTMENTS

We're sorry, we do not offer price adjustments on previous orders.

ORDER CHANGES

We are unable to edit, combine, or cancel any orders once they are placed. All Sales are FINAL.

How long does it take for my order to be processed?

  • Processing times for orders is between 3-5 business days (Monday-Friday)
  • We do not process or ship orders on Saturday & Sunday
  • Once your order is processed our shipping carrier takes hold of your package & delivers according to the shipping speed you chose at checkout. You will receive tracking information to your email once your order leaves our warehouse.

How can I cancel my order?

ALL sales are Final, we cannot cancel orders once they are placed.

How can I edit my order?

We are unable to edit orders at this time.

How can I update my shipping address?

If your order has not shipped yet, we can update your address. Please email your order number with the updated address to service@wearehah.com

What if my package is lost?

For all lost packages, please email service@wearehah.com with your order information & your shipping address. We advise waiting 3 days after your tracking has stated "delivered". All lost packages are taken on a case by case basis.

What is your return policy?

ALL items are FINAL SALE!

*FINAL SALE means NO RETURNS or EXCHANGES*

How can I return/exchange my order?

ALL items are FINAL SALE!

*FINAL SALE means NO RETURNS or EXCHANGES*

Can I get a price adjustment on a previous order?

We're very sorry. We do not offer price adjustments for previous orders.